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Consultations and Customer Feedback 2021/22

On this page you will find details of consultations and customer feedback surveys that we are undertaking in 2021/22. Your feedback helps us to improve the services that we provide.

Housing Grants Customer Satisfaction Feedback Report 2021/22 (PDF, 695 KB)

Building Control Customer Feedback - This consultation has now closed. (Your feedback is being analysed and will be available to view on our website shortly).

Housing Hub Customer Feedback Form - This consultation has now closed. (Your feedback is being analysed and will be available to view on our website shortly).

 

Council Tax Support Scheme 2022/23 Summary Numbers (PDF, 199 KB)Council Tax Support Scheme 2022/23 Summary Percents (PDF, 199 KB)- Following an informal meeting of Councillors on 15th December 2021, it was agreed that the Chief Executive, under Urgency Powers, approves the draft Council Tax Support Scheme with the Executive Board's recommendations as follows:
a) The continuation of the current Council Tax Support scheme, including uprating in line with DWP's annual update of allowances and premiums for 2022/23, 
b) The introduction of a provision in the scheme providing discretion to disregard national schemes introduced during a financial year in the calculation of Council Tax Support, and
c) Extend the backdating period for working age claimants to six months, in appropriate circumstances.

PSPO Feedback Summary Numbers (PDF, 381 KB)PSPO Feedback Summary Percents (PDF, 382 KB) - Following an Executive Board meeting on 3rd November 2021, it was agreed that the revised Public Space Protection Order be approved for a period of 3 years.

Budget Consultation Feedback 2022/23 (PDF, 695 KB) -  The Full Council on 2nd March 2022 approved the Council's Budget 2022/23 and associated Financial Strategies.