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  10. Customer Charters

Customer Charters

We are committed to making our services more accessible to all members of the community and providing a high quality service to our customers.

Our promise to you is that we will provide our services to the best of our ability at all times.

 
 

We will:

  • Put the customer first

  • Be helpful, friendly, attentive and professional

  • Ensure that every customer receives individual and courteous attention

  • Ensure that we provide high quality services that give value for money

  • Consult with customers and adapt our systems and procedures wherever possible to meet your needs

 

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